Experience

CSRA
6200 Guardian Gateway Suite 200, Aberdeen Proving Ground, MD 21005
October 2016 – Present

  • Experience in performing a variety of writing, editing and research duties in connection with the preparation of Technical Manuals (TMs) and technical publications on the theory, installation, operation and maintenance of Mission Command Information Systems (INFOSYS).
  • Experience in developing and maintaining US Army and Joint Electronic Technical Manuals (ETM), Interactive Electronic Technical Manuals (IETM), Interactive Software User Manuals (ISUM), Interactive Software Administrator Manuals (ISAM) and Installation Kit Technical Bulletins Manuals (including vehicle installation procedures) for US Army LOGSA Authentication and Army Publication Directorate (APD) distribution in IETM format IAW MIL-STD-40051-1C and ETM (Portable Document Format) format IAW MIL-STD-40051-2C.
  • Experience in conducting equipment publications contractor Start of Work meetings and In-Process Reviews (IPRs).
  • Experience in editing submitting draft manuals and advising contractors, guiding a project from inception through completion.
  • Experience in planning/conducting Technical Publication verification events on equipment using target audience Soldiers.
  • Responsible for completeness and accuracy of TMs, containing automated troubleshooting, Interactive Scalable Vector Graphics, and 3D objects, and final acceptance from contractors.
  • Experience in verifying knowledge of subject by interviewing workers engaged in developing new products and services or in making improvements, observing performance of experiments and methods of production, referring to blueprints, sketches, engineering drawings and notes, trade and engineering journals, rewrites of articles, bulletins, manuals, or similar publications.
  • Experience with tracking status of multiple projects.

Lead Technical Writer
CACI
6240 Guardian Gateway Suite B, Aberdeen Proving Ground, MD 21005
February 2016 – October 2016
David Parker (410) 612-9313. Permission to Contact: No

  • Create and manage the documentation life cycle for the task orders 4 deliverables required by the government customer.
  • Research and determine a set in place a style guide for use in creating documentation with the same fit and finish when they are delivered to the customer.
  • Researches, organizes, writes, edits, and produces technical data for major publication projects.
  • Detail oriented with excellent communication skills.
  • Experience working in a high volume production environment.
  • Experienced authoring in XML and composition of publications & knowledge of XML Schemas and Style sheet development.
  • Knowledge and understanding of Army processes for data verification, validation and authentication.
  • Organizes material and writes descriptive copy according to standards regarding order, clarity, conciseness, style, and terminology.
  • Organizes and prepares specified publications including compilation and analysis of source material.
  • Coordination of the editing, composition, production, and delivery in accordance with applicable specifications, standards, and other requirements.
  • Participates in the establishment of guidelines and standards for text and graphics.
  • Conducts research on the subject matter including interviewing and observing subject matter experts, researching journals, on-line sources, and other substantive source material to write scientific and technical materials.
  • Coordination of ancillary services and interdepartmental activities required for publication, preparation, and delivery.
  • Oversees the maintenance of cost and schedule status information for each assigned project.
  • Serves as a focal point for problems and inquiries related to assigned projects.

Lead Technical Writer/Trainer
AASKI Technology, Inc.
1104 S. Philadelphia Blvd. (Rt. 40), Suite 100, Aberdeen, MD 21001
August 2014 – January 2016
Andrew Garrison (410) 612-9313. Permission to Contact: No

  • Create and manage the documentation life cycle for the task orders 4 deliverables required by the government customer.
  • Research and determine a set in place a style guide for use in creating documentation with the same fit and finish when they are delivered to the customer.
  • Researches, organizes, writes, edits, and produces technical data for major publication projects.
  • Detail oriented with excellent communication skills.
  • Experience working in a high volume production environment.
  • Experienced authoring in XML and composition of publications & knowledge of XML Schemas and Style sheet development.
  • Knowledge and understanding of Army processes for data verification, validation and authentication.
  • Organizes material and writes descriptive copy according to standards regarding order, clarity, conciseness, style, and terminology.
  • Organizes and prepares specified publications including compilation and analysis of source material.
  • Coordination of the editing, composition, production, and delivery in accordance with applicable specifications, standards, and other requirements.
  • Participates in the establishment of guidelines and standards for text and graphics.
  • Conducts research on the subject matter including interviewing and observing subject matter experts, researching journals, on-line sources, and other substantive source material to write scientific and technical materials.
  • Coordination of ancillary services and interdepartmental activities required for publication, preparation, and delivery.
  • Oversees the maintenance of cost and schedule status information for each assigned project.
  • Serves as a focal point for problems and inquiries related to assigned projects.

Documentation Lead/Manager
ManTech International (MCIS), August 2013 – July 2014
7231 Parkway Drive Suite 140, Hanover, MD 21076
Tony Fisher (443) 820-2268. Permission to contact: Yes

  • Supervise a group of 1 Technical Writers and 1 Technical Trainer, to handle the documentation needs for a large team developing a system for DISA (Defense Information Systems Agency).
  • Create and manage the documentation lifecycle for the task orders 96 deliverables required by the government customer.
  • Research and determine a set in place a style guide for use in creating documentation with the same fit and finish when they are delivered to the customer.
  • Researches, organizes, writes, edits, and produces technical data for major publication projects.
  • Detail oriented with excellent communication skills.
  • Experience working in a high volume production environment.
  • Experienced authoring in XML and composition of publications & knowledge of XML Schemas and Style sheet development.
  • Understanding and experience applying MIL STD 40051-2 and S1000D.
  • Knowledge and understanding of Army processes for data verification, validation and authentication.
  • Experienced in using a variety of Adobe products.
  • Organizes material and writes descriptive copy according to standards regarding order, clarity, conciseness, style, and terminology.
  • May provide work leadership for lower level employees.
  • Organizes and prepares specified publications including compilation and analysis of source material.
  • Coordination of the editing, composition, production, and delivery in accordance with applicable specifications, standards, and other requirements.
  • Participates in the establishment of guidelines and standards for text and graphics.
  • Conducts research on the subject matter including interviewing and observing subject matter experts, researching journals, on-line sources, and other substantive source material to write scientific and technical materials.
  • Coordination of ancillary services and interdepartmental activities required for publication, preparation, and delivery.
  • Oversees the maintenance of cost and schedule status information for each assigned project.
  • Serves as a focal point for problems and inquiries related to assigned projects.

Project Management Specialist (Contractor)
Delaware Department of Technology & Information, July 2013 – August 2013
801 Silver Lake Blvd. Dover, DE 19904
40 Hours per week
Mike Myron (302) 739-9623. Permission to contact: Yes

  • Accountable for the approval and sign-off of the program plan with customer representatives, such as portfolio managers, and all affected program stakeholders.
  • Accountable for management of scope for the program and gaining agreement and approval of scope changes with customer representatives and affected stakeholders.
  • Build and maintain relationships with key stakeholders and customer representatives.
  • Direct work planning and scheduling design work.
  • Manage, and track the program progress against the program plan.
  • Serve as the primary point of contact for all program-related issues and resolution of issues.
  • Coordinate and present proposals to agencies as necessary.
  • Identify and manage program risk and develops risk mitigation strategies, track to closure.
  • Ensure team leads adjust and revise estimates when necessary.
  • Anticipate issues and proactively address them. Resolve conflicts with sensitivity and tact.
  • Coordinate the establishment of program standards and program specific procedures with team leads.
  • Responsible for project compliance with standards and procedures.
  • Responsible for the capture and reporting of required program management metrics.
  • Responsible to tailor and baseline all program templates.
  • Develop and facilitate achievement of program service commitments and performance metrics.
  • Ensure that tasks provide value and support the strategic direction of the program and meet service commitments; conduct reviews with agencies.
  • Accountable for the final program management evaluation review with stakeholders for approval upon program completion.
  • Communicate effectively with customers and software / hardware suppliers supporting the State as appropriate.
  • Identify and track issues.
  • Balance workload with program members’ capacity.
  • Communicate to team members how their work assignments relate to and help achieve program objectives.
  • Plan program specific training and orientation needs.

Production Control Manager
ManTech International, October 2012 – June 2013
4696 Millennium Dr. Suite 500. Belcamp, MD 21017
40 Hours per week
David Young (410) 272-8773. Permission to contact: Yes

  • Provides scheduling of all work for a diverse group of 14 Technical Writers, 18 Logisticians/Engineers, 13 XML Programmers and 3 Graphic Artists.
  • Responsible for the coordination and supervision of a specific technical task or function.
  • Ensures that all activities are carried out in accordance with project commitments or specific objectives.
  • Responsible for researching, organizing, writing, editing, and producing technical data for major publication projects.
  • Responsible for day-to-day coordination and administration of task by ensuring quality and productivity standards are maintained while meeting client schedules.
  • Works with program manager, deputy program manager and/or client to prepare work schedules.
  • Responds to client requests and questions.
  • Responsible for a high volume production environment.
  • Experience authoring in XML and composition of publications & knowledge of XML Schemas and Style sheet development.
  • Ensures proper training of subordinates.
  • Ensures completion of administrative reporting, e.g., daily statistics, logs, and task narratives.
  • Assists with writing manuals and other documentation.
  • Responsible for status and task management reports for area of responsibility.
  • Coordinates with other contract and subcontract personnel to ensure that work moves smoothly from one functional area to another.
  • Understanding and experienced in applying MIL-STD-40051-1, MIL-STD-40051-2 and S1000D.
  • Knowledge and understanding of Army processes for data verification, validation and authentication.
  • Experienced in using a variety of Adobe and Microsoft products.
  • Responsible for Organizing and preparing specified publications including compilation and analysis of source material.
  • Coordination of the editing, composition, production, and delivery in accordance with applicable specifications, standards, and other requirements.
  • Participates in the establishment of guidelines and standards for text and graphics.
  • Maintains a record of changes in instructions and ensures all team members are informed of those changes.
  • Conducts research on the subject matter including interviewing and observing subject matter experts, researching journals, on-line sources, and other substantive source material to write scientific and technical materials.
  • Coordination of ancillary services and interdepartmental activities required for publication, preparation, and delivery.
  • Oversees the maintenance of cost and schedule status information for each assigned project.
  • Serves as a focal point for problems and inquiries related to assigned projects.

Operations Manager/Lead Sr. Technical Writer
CACI-ISS, July 2010 – September 2012
6240 Guardian Gateway Suite B, Aberdeen Proving Ground, MD 21005
40 Hours per week
Jeff Emes, (239) 233-5361. Permission to contact: Yes

  • Supervise a group of 6 Technical Writers and 1 Graphic Artist, as well as provides the workload for 4 Technical Writers who handle our in house XML conversion.
  • Also acts as primary liaison with our sub-contractor that handles the bulk of our XML conversion on the project in terms of providing them with their workload and answering all questions which arise during the course of TM conversions.
  • Researches, organizes, writes, edits, and produces technical data for major publication projects for AMT/ILS and TMCP project.
  • Detail oriented with excellent communication skills.
  • Experience working in a high volume production environment.
  • Experienced authoring in XML and composition of publications & knowledge of XML Schemas and Style sheet development.
  • Understanding and experience applying MIL STD 40051-2 and S1000D.
  • Knowledge and understanding of Army processes for data verification, validation and authentication.
  • Experienced in using a variety of Adobe products.
  • Organizes material and writes descriptive copy according to standards regarding order, clarity, conciseness, style, and terminology.
  • May provide work leadership for lower level employees.
  • Organizes and prepares specified publications including compilation and analysis of source material.
  • Coordination of the editing, composition, production, and delivery in accordance with applicable specifications, standards, and other requirements.
  • Participates in the establishment of guidelines and standards for text and graphics.
  • Conducts research on the subject matter including interviewing and observing subject matter experts, researching journals, on-line sources, and other substantive source material to write scientific and technical materials.
  • Coordination of ancillary services and interdepartmental activities required for publication, preparation, and delivery.
  • Oversees the maintenance of cost and schedule status information for each assigned project.
  • Serves as a focal point for problems and inquiries related to assigned projects.

Project Manager
SDI Government Solutions, October 2008 – July 2010
1001 Durham Avenue, South Plainfield, New Jersey 07080
40 hours per week.
Phil Vallone, (908) 251-6055. Permission to contact: No

  • Primary liaison with customers and is responsible for all aspects of the development and implementation of assigned projects.
  • Supervises projects from original conception through final implementation.
  • Defines project scope and objectives.
  • Supports Project Managers to develop and manage detailed work plans, schedules, project estimates, resource plans, and status reports.
  • Ensures adherence to quality standards and reviews project deliverables.
  • Manages the integration of tasks and tracks deliverables.
  • Provides technical and analytical guidance to project team.
  • Recommends and takes action to direct the analysis and solutions of problems.
  • Work directly with the Contract Manager to assure all contract requirements and deliverables are executed in a professional and timely basis.
  • Maintain expertise in the latest technical documentation specifications so as to advise the customer.
  • Monitor and track activities associated with the change of manuals from native format into current specification requirements.
  • Report schedule deviations and provide recommended changes to processes that will expedite the process.
  • Identify systemic problems with the processing of manuals for the Government in order to maintain schedule.
  • The SDIGS team has received 121 TMs as GFI (Government Furnished Information), 111 of those TMs have been converted to XML and updated to MIL-STD-40051, 98 of these TMs have been delivered for review, and 35 have been accepted by our government client as final deliveries.
  • Currently supervise 21 people directly with 3 indirect reports.

Lead Sr. Technical Writer/Editor/Illustrator
USfalcon, INC., May 2007 – October 2008
149 Avenue at the Common, Shrewsbury, New Jersey 07702
40 hours per week.
Martin Sayne, (732) 233-4184. Permission to contact: Yes

  • Perform lead senior technical writer, editor, and illustrator tasks for government contractor at level equivalent to GS-12.
  • Incorporate narrative Technical Manual changes brought about as a result of the Two Level Maintenance Conversion.
  • Validate the changes with the lead Government Technical writer for that manual.
  • Assist the customer with other changes that should be incorporated into the manuals as part of the Two Level Conversions.
  • Maintain expertise in the latest technical documentation specifications so as to advise the customer.
  • Monitor and track activities associated with the change of manuals from native format into current specification requirements.
  • Report schedule deviations and provide recommended changes to processes that will expedite the process.
  • Identify systemic problems with the processing of manuals for the Government in order to maintain schedule.
  • Awarded Employee of the Month November 2007.
  • Given designation as Team Leader to guide the daily workflow of 4 Technical Writers and 1 Illustrator on our current task.

Senior Technical Writer/Editor/Illustrator
JB MANAGEMENT, INC., December 2005 – May 2007
29 Christopher Way, Eatontown, New Jersey 07724
40 hours per week.
Tito Figueroa, (732) 865-1013. Permission to contact: Yes

BLACKHAWK MANAGEMENT CORP., October 2001 – December 2005
1324 Wyckoff Road, Wall Township, New Jersey 07753
40 hours per week.
Linda McGuire, (732) 919-3090. Permission to contact: Yes

  • Perform senior technical writer, editor, and illustrator tasks for government contractor at level equivalent to GS-12.
  • Plan, write, research, produce, publish, and maintain technical documentation in accordance with Department of Defense and U.S. Army guidance for PM MEP (Project Manager Mobile Electric Power) Generators Branch.
  • Edit draft Technical Manuals (TMs) to ensure they are clear, concise, consistent, grammatically correct, technically accurate, and properly formatted.
  • Prepare, review, and update technical illustrations due to equipment changes; reintegrate all illustration changes into edited TMs.
  • Consult with government engineers to resolve technical problems.
  • Review engineering drawings and advise government representatives regarding requirements for updating TMs, including Repair Parts and Special Tools Lists (RPSTLs).
  • Employ working knowledge of government publication tracking system and knowledge of publication and printing processes to project completion within deadline and budget.

Senior Technical Illustrator/Senior Media Designer
SRA INTERNATIONAL/GALAXY SCIENTIFIC COPORATION, February – October 2001
615 Hope Road, Building #2, First Floor, Eatontown, New Jersey 07724
40 hours per week.
Steve Layton, (732) 935-9400. Permission to contact: Yes

  • Provided design support for system engineering principles and practices.
  • Lead technical illustrator for Brigade Subscriber Node (BSN) Technical Manual and RPSTL.
  • Developed in-depth knowledge of complete BSN system including full maintenance engineering concepts.
  • Successfully created 300+ new illustrations for the BSN TM.

Documentation Coordinator – Cable Records
TYCOM LTD/TYCO TELECOMMUNICATIONS, December 1999 – February 2001
60 Columbia Road, Morristown, New Jersey 07960
40 hours per week.
Lou Riegler, (973) 656-8000. Permission to contact: Yes

  • Produced computer-aided drafting and engineering products.
  • Provided design support for Network Construction and Maintenance District.
  • Standardized formats for cable-laid documents, which enhanced clients’ ease of use and streamlined subsequent projects.
  • Processed charts, diagrams, and records for cable system projects.
  • Managed time and resources to ensure task completion.

Senior Draftsman/Technical Illustrator
GRACO/GUSMER CORPORATION, December 1998 – December 1999
One Gusmer Drive, Lakewood Industrial Park, Lakewood, New Jersey 08701
40 hours per week.
Bob Howells, (800) 367-4767. Permission to contact: Yes

  • Prepared work plans, detail, and assembly drawings from rough sketches and notes using Computer Assisted Drafting equipment and software.
  • Utilized experience to edit and complete drawings.
  • Solved miscellaneous problems related to daily activities.

Engineering Assistant
EAGLE ENGINEERING & AUTOMATION, INC., December 1995 – November 1998
2109 Herbertsville Road, Point Pleasant Boro, New Jersey 08742
40 hours per week.
Robert Walker, (732) 899-2550. Permission to contact: Yes

  • Completed all required engineering documentation for manufactured panels, including engineering drawings and component documentation.
  • Coordinated projects from beginning to end to ensure that all parts arrived on time, expediting delivery if necessary.

CAD Draftsman
Robins Engineering, INC., January 1994 – December 1995
Birch Avenue, Little Silver, New Jersey 07739
40 hours per week.
No Longer in Business.

  • Transforms initial rough product designs using computer aided design (CAD) into working documents. Reviews engineering drawing and designs to ensure adherence to established specifications and standards.
  • Familiar with a variety of the field’s concepts, practices, and procedures.
  • Relied on experience and judgment to plan and accomplish goals.
  • Performed a variety of other tasks as assigned.

CAD Draftsman
DLB Associates, INC., December 1992 – December 1993
625 Industrial Way West, Eatontown, New Jersey 07724
40 hours per week.
Contact Phone: (732) 774-2000. Permission to Contact: Yes

  • Transforms initial rough product designs using computer aided design (CAD) into working documents. Reviews engineering drawing and designs to ensure adherence to established specifications and standards.
  • Familiar with a variety of the field’s concepts, practices, and procedures.
  • Relied on experience and judgment to plan and accomplish goals.
  • Performed a variety of other tasks as assigned.

Draftsman
Robins Engineering, INC., 1990 – December 1992
Birch Avenue, Little Silver, New Jersey 07739
40 hours per week.
No Longer in Business.

  • Transforms initial rough product designs into working documents.
  • Reviews engineering drawing and designs to ensure adherence to established specifications and standards.
  • Familiar with a variety of the field’s concepts, practices, and procedures.
  • Relied on experience and judgment to plan and accomplish goals.
  • Maintained Document Library.
  • Performed a variety of other tasks as assigned.

Draftsman
UNI Engineering, INC., 1989 – 1990
156 Stockton Street, Hightstown, New Jersey 08520
40 hours per week.
Contact Phone: (609) 448-4633. Permission to Contact: Yes

  • Transforms initial rough product designs into working documents.
  • Reviews engineering drawing and designs to ensure adherence to established specifications and standards.
  • Familiar with a variety of the field’s concepts, practices, and procedures.
  • Relied on experience and judgment to plan and accomplish goals.
  • Participated in field verification of documents.
  • Maintained Document Library.
  • Performed a variety of other tasks as assigned.
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